The location was perfect, tons of nearby restaurants and attractions. I was pleasantly surprised by the large and clean room we had, and we enjoyed a nice view of the Hancock Tower.

The room felt spacious with a comfortable bed. Had great water pressure in the shower. Location couldn't be better, just a short walk to main attractions. Staff friendly and helpful throughout my stay. Enjoyed the nice decor around the hotel. Check-in process was slow, only one staff member available. Also, the room lacked some basic amenities, which was frustrating for the price. Overall, a bit of a mixed bag, with location and staff being the highlights.

The room was nice, with a super comfy bed that made sleeping easy. The bathroom looked great with clean Italian tile and good water pressure. However, the view was a bummer. I faced a concrete wall. Plus, there was some weird vibration when the AC kicked on. The chair was a bit frayed too, but overall, it was quiet and cozy enough for my stay.

exploring downtown chicago was a breeze from here

The hotel is conveniently situated just a few steps from the Chicago Water Tower and only a short walk to Millennium Park, making it perfect for weekend city strolls. while I enjoyed the comfort of the room, the overall cleanliness and maintenance could use some attention but the welcoming atmosphere and friendly staff made my stay enjoyable.

Chicago threw down some serious culinary gems near the hotel! Adorn Bar & Restaurant had me swooning with local flavors, and Sprinkles Chicago satisfied my sweet tooth with bakery magic! The location, right at the heart of it all, was a total score for any foodie. Plus, friendly staff made the stay pretty chill.

But man, the check-in process was a drag—had me waiting forever with only one overwhelmed staffer on duty! And the room? Let’s just say I was missing some basic amenities, not cool for the price tag!

my stay at premier collection was really enjoyable. the bed was super comfortable, and the pillows were fantastic, ensuring a great night's sleep. the bathroom was nice with good water pressure and a lovely Italian tile design. i loved the hotel's location, just a short walk from the beautiful fourth presbyterian church.

the chair in my room was quite worn and frayed.

a lovely stay at whitehall hotel, splendid location and friendly staff that makes for a memorable visit

Great location, attentive staff, clean room.

During my stay, I appreciated the helpful front desk staff and the fantastic bed, which provided great comfort after a long day of exploring. However, I noticed the hot refrigerator and some noisy heating that could use improvement. Overall, a pleasant experience.

The room was comfortable and spacious, making my stay enjoyable, and the staff was generally welcoming. However, I encountered an unhelpful check-in process that took longer due to payment confusion, and I wish the dining options were more accessible. Overall, the location is excellent for exploring the area.

Great location near Navy Pier, but parking was a hassle and expensive.

The location is fantastic, making it easy to walk to nearby attractions like Millennium Park and Navy Pier. However, the first room was a disappointment with peeling paper and a noisy air conditioning unit. Thankfully, the staff was accommodating and moved us to a cleaner, more comfortable room, which improved the experience significantly. Breakfast was a highlight, especially the fresh salmon and the attentive service from our waiter, whose conversation made dining a pleasure.

The Whitehall Hotel, Best Western Premier Collection exudes a charming vintage vibe with elegant decor. It’s conveniently located near attractions and features ramps, making it easy for seniors like me to navigate comfortably. The staff were incredibly helpful, too.

More accessible seating in common areas would be helpful.

This hotel suits me perfectly with free wi-fi, 24-hour reception, and a cozy bar/lounge. I remember the staff helping me find parking on my first stay. Always exceptional service. I'm excited to come back for Easter!

Couple seeking an old school charm

You know, the bar had this real speakeasy vibe, all dim lighting and wood details—kinda took me back.

Sure, it wasn't exactly cheap, but for what we got, I'd say it was acceptable.

The room was spacious with a comfortable bed. I enjoyed the excellent water pressure in the shower. The location is fantastic, close to attractions. Staff were friendly and helpful throughout my stay. I appreciated the nice decor.